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Call: 01256 31 81 80

Email: help@bigposters.co.uk

Shipping & Returns

Delivery:

Delivery is free of charge to mainland UK addresses. A charge will be applied to deliveries outside of this area. This cost will be made clear at the point of ordering. Depending on the product ordered delivery will be provided for by either the Royal Mail or a specialist courier service. The courier will require someone to be present to sign for the delivery. It is the sole responsibility of the customer to ensure that someone is available to take delivery of the order. James Ellis Ltd (Big Posters) cannot be held responsible for any late, lost or unforeseeable event caused by a delivery date not being met. James Ellis Ltd (Big Posters) does not have any control over Royal Mail or courier companies and some deliveries may be delayed due to your location, accidents or local disruptions. In these or other instances, James Ellis Ltd (Big Posters) will not be liable for any consequential loss. You shall be deemed to have accepted the goods after receiving delivery. It is your responsibility to check the delivery before signing for it and we cannot refund any damaged deliveries that have not been logged by the courier firm at the point of delivery.

Standard Poster Delivery Times

If you order before 5pm Monday to Friday, your order will be printed and despatched the next business day.

Orders placed after 5:00PM Friday or on Saturday and Sunday will be despatched on Tuesday of the following week.

Mounted Poster Delivery Times

Orders recieved by 5pm will be printed and despatched within 48 hours.

Returns:

Orders received by 5pm Monday to Friday will be printed and despatched within 48 hours.

Orders placed after 5:00PM Friday or on Saturday and Sunday will be despatched on Tuesday of the following week.

Sale Promotions and Discount Vouchers:

From time to time we may provide discount sales on the website and issue vouchers with money off promotions. Please note that only one promotion or voucher can be used per order. If you try to use two discount promotions the system will default to the best deal of the two promotions.